Shipping

Shipping Information

At Miscellanea, we are committed to delivering your order as quickly and safely as possible. Below, you’ll find everything you need to know about our shipping process.

Processing Time

All orders are processed within 1-3 business days from the order date. Please note that we do not ship on weekends or holidays. During high-demand periods (such as sales or holidays), processing times may take a little longer. We appreciate your patience!

Shipping Rates & Methods

We offer a variety of shipping options to suit your needs, and shipping costs are calculated at checkout based on your location. For international orders, additional customs fees or taxes may apply depending on your country.

Where We Ship

We currently ship internationally. We are committed to offering reliable shipping to most regions globally. If you have any questions about shipping to your country, please feel free to contact us.

Shipping Location

All orders are shipped from our warehouse located in Hong Kong. Shipping times may vary depending on your location and the shipping method selected.

Tracking Your Order

Once your order has been shipped, you will receive a tracking number via email so you can monitor your package’s journey. Please allow up to 24 hours for tracking information to be updated.

What If My Order Is Delayed?

While we strive for quick delivery, sometimes orders can be delayed due to factors outside our control (e.g., weather, customs processing, or high demand). If your order hasn’t arrived within the estimated delivery window, feel free to reach out to us for an update.

Missing or Damaged Items

If you’ve received a damaged or incorrect item, or if your order is missing an item, please contact us immediately at support@miscellanea.org. Be sure to include your order number and photos of the damaged/incorrect item(s), and we’ll do everything we can to resolve the issue quickly.

Need Help?

If you have any questions or concerns about your shipping or order, please feel free to contact us at support@miscellanea.org, and we’ll be happy to assist you!